FAQ's
Ensuring a Safe Choice with Cosmetic Injectables
You have the right to receive safe cosmetic services.
This guide provides essential information about cosmetic injectables, including anti-wrinkle injections and dermal fillers.
It aims to help you understand potential risks, what to consider if you're thinking about undergoing a cosmetic procedure, and where to seek help if complications arise.​
Regardless of how straightforward a procedure may seem, all cosmetic treatments carry risks. Even if you have previous experience, it’s crucial to carefully evaluate your decision each time. If you choose to proceed with a cosmetic procedure, prioritise safety.
Be informed about the right questions to ask and key factors to consider.
Before moving forward, think about:
- The qualifications of the professionals involved
- The products being used
- The location of the procedure
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Understanding Cosmetic Injectables​
The two primary types of injectable substances are:
Botulinum toxin type A, which temporarily relaxes the facial muscles that cause wrinkles.
Dermal fillers, which add volume to wrinkles and enhance facial features.
These injectables are classified as prescription-only medications (Schedule 4), meaning only authorised and registered healthcare practitioners can prescribe and use them with a prescription for the treatment.
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What Other Risks Should You Consider?
It's important to recognise that all procedures come with inherent risks; nothing is entirely free of them. We aim to ensure you are fully informed about these risks before undergoing any procedure.
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Being prepared and educated on what to expect before, during, and after the procedure. This includes knowing that a qualified healthcare practitioner will provide necessary aftercare, especially if you experience any side effects or complications.
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Injectable cosmetic procedures can carry a range of potential side effects and complications. Here are some important questions to ask:
- What are the common side effects associated with this injectable?
- How can I identify a complication that requires medical attention?
- What are the expected side effects?
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Below is a list of possible side effects and complications for two commonly used products. For more details, refer to the consumer medicines information leaflet included with the packaging.
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Botulinum Toxin Type A
- Redness
- Swelling at the injection site
- Bruising
- Skin tightness
- Drooping eyelids
- Headaches
- Facial pain
- Muscle weakness
- Numbness or tingling
- Nausea
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Dermal Fillers
- Bruising
- Swelling and redness at the injection site
- Itching
- Skin discoloration
- Vascular occlusion (blocked blood vessel causing skin tissue death)
- Permanent blindness
- Double vision
- Stroke
- Bleeding
- Infection (bacterial or viral)
- Skin ulceration
- Nodules under the skin
- Allergic reactions
- Inflammatory reactions
- Hematoma (blood collection under the skin or in deeper tissues)
- Permanent disfigurement and scarring from any of the above
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Being informed is crucial for making the best decisions regarding your care.
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Cancellation Policy
We understand that sometimes appointments need to be changed or cancelled. We kindly ask that you give us at least 24 hours notice if you need to reschedule or cancel your appointment.​
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No-shows and Late Cancellations:
Appointments that are cancelled with less than 24 hours notice or missed without any notice will incur a cancellation fee.
The cancellation fee will be equivalent to 50% of the scheduled service cost.
How to Cancel or Reschedule:
To cancel or reschedule your appointment, please contact us at least 24 hours in advance. You can reach us by phone at
07 3137 1643 or by email @cosmeticsbybriony@gmail.com. (Please do not use social media to DM for cancellations). This is not an acceptable form of communication for cancellations).
Exceptions:
We understand that emergencies and unforeseen circumstances may arise, and we will consider these situations on a case-by-case basis.
Policy Acknowledgement:
By booking an appointment with us, you acknowledge and agree to abide by our cancellation policy.
Thank you for your understanding and cooperation. We look forward to serving you at Cosmetics By Briony.
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Terms & Conditions:
Terms and Conditions for Specials and Discounts
Eligibility
- Offers and discounts are only applicable to specified products or services.
- Discounts cannot be applied to previously purchased items or orders.
Promotional Period
- Special pricing is valid from [Start Date] to [End Date], or until stocks last.
Incompatibility with Other Offers
- Specials and discounts cannot be combined with any other promotions, coupons, or discounts.
- The offer cannot be used in conjunction with other special pricing or promotions.
Redemption
- To redeem an offer, customers must [provide code, mention offer, or follow specific instructions].
- Offers must be redeemed at the time of purchase. No retroactive applications will be accepted.
Limitations
- Certain products or services may be excluded from the offer. Please check specific product details for eligibility.
- There may be a limit on the number of items per customer or transaction.
Returns and Exchanges
- Products purchased under a special offer or discount are subject to the standard return and exchange policy.
- Refunds will be issued based on the discounted price.
Changes and Cancellations
- The company reserves the right to modify or cancel the offer at any time without prior notice.
- Any changes to the terms of the offer will be communicated as soon as possible.
Liability
- The company is not responsible for any technical issues or errors affecting the availability or functionality of the offer.
- Offers are subject to all applicable laws and regulations.
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Card Surcharges
Last week, we introduced this new policy to help our business cover the card processing fees. If you don’t want to pay the surcharge, you can use PAY ID or we happily accept cash.
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Q: Is it legal to surcharge in an Aesthetic business?
A:“Yes, it’s legal to surcharge in salons across Australia/New Zealand. There’s information on the Timely website we can share with you if you want to find out more.” Thank you for your business.
Opening Hours
Mon - Tue - Fri
Wed & Thur
Thursday
Friday
Saturday
​Sunday
9:00 am – 2.00 pm By Appointment
9:00 am – 8.00 pm By Appointment
9:00 am – 6:00 pm By Appointment
9:00 am - 2:00 pm By Appointment
Every second Saturday by Appointment
Closed